For business owners, managers, and IT staff interested in learning how to effectively and ethically monitor and influence workplace behavior, The Visible Employee is a roadmap to ensuring security without risking employee privacy or trust. The misuse of information systems by wired workers — either through error or by intent — is discussed in detail, as are possible results such as leaked or corrupted data, crippled networks, lost productivity, legal problems, or public embarrassment. The book's recommendations provide a range of practical security solutions for at-risk organizations based on judicious combinations of technology and policy.

For professors and students in courses on privacy, organizational behavior, and information security, The Visible Employee provides an analysis of an extensive four-year, NSF supported research project conducted by the authors. The book describes perceptions and attitudes about workplace surveillance in a highly readable format with extensive and colorful quotes from managers, employees, and information technology professionals. Classroom resources in the book include chapter-by-chapter discussion questions and suggested supplemental readings.

Table of Contents

• Foreword by Security Researcher Gurpreet Dhillon
• Preface by the Authors
• Chapter 1: Introduction: Information Protection and Employee Behavior
• Chapter 2: How Employees Affect Information Security
• Chapter 3: Information Security Technologies and Operations 
• Chapter 4: Employee Monitoring, Surveillance, and Privacy 
• Chapter 5: Managerial Perspectives 
• Chapter 6: Information Technology Professionals’ Perspectives 
• Chapter 7: Employee Perspectives on Information Security and Privacy 
• Chapter 8: Overall Analysis and Interpretation 
• Chapter 9: Recommendations for Managers, Employees, and Information Security Specialists 
• Bibliographic References 
• Appendix 1: Chapter by Chapter Discussion Questions for Training or Classroom Use
• Appendix 2: Suggested Readings 
• Appendix 3: Employee Security-Related Behavior List 
• Appendix 4: Leadership Interview Protocol 
• Appendix 5: Information Security Professional Interview Protocol 
• Appendix 6: Employee Interview Protocol
• Appendix 7: Straightforward Acceptable Use Policy (Sample policy can be used by readers) 
• Appendix 8: Straightforward Password Policy (Sample policy can be used by readers) 
• Author Biographies

Note that the National Science Foundation, which supported the research reported in this book, does not necessarily endorse the research findings in The Visible Employee.